Software Maintenance and Support
Proactive software maintenance contracts (AMC), server performance monitoring, rapid bug resolution, security patching, and scheduled platform upgrades.
Engineering Scope & Architecture Details
Keep your mission-critical software running at peak performance with Dustwon Annual Maintenance Contracts (AMC). We monitor your production servers, apply security patches, optimize database queries, and resolve technical bugs before they affect your users.
Our dedicated support engineers provide guaranteed Service Level Agreements (SLA), daily automated backups, uptime telemetry, and priority emergency hotfixes.
Core Deliverables & Technical Capabilities
Guaranteed Response SLA with 24/7 emergency critical issue coverage
Proactive server health, CPU, memory, and database connection monitoring
Automated off-site encrypted database and application backups
PHP version upgrades, framework security patches, and library updates
Ongoing minor feature adjustments, form enhancements, and UI tweaks
Dedicated support ticket portal and direct developer communication
Frequently Asked Questions
Currency:
Package Investment
₹15,000.00
+ 18% GST (₹2,700.00)
Order Total (INR):
₹17,700.00
Payable Now (Initial Advance):
₹0.00
Remaining Balance:
₹17,700.00
Turnaround Time:
Continuous / Monthly
Client Portal:
Included Free